Credit: Tom Sofield/LevittownNow.com
Amazon has revealed a brand new Alexa feature that will let users tip their delivery driver as a way of saying thanks, and it won’t cost you a dime extra.
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Starting on Wednesday, Amazon began allowing customers to tip $5 paid by the company to the driver who delivered their most recent package, the company said in a statement.
To initiate the tip, customers simply need to say, “Alexa, thank my driver.”
The first million thank-yous are eligible for the incentive.
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According to Amazon’s announcement on Wednesday, the top five drivers will each get $10,000 in compensation and an additional $10,000 will be donated to the charities of their choosing.
Customers can use the functionality using an Alexa-compatible device, the Alexa, Echo, Echo Show, or Amazon Shopping mobile apps.
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“We love hearing the countless stories from customers about the many ways delivery drivers make their lives better. We are excited for this new opportunity to thank these everyday heroes and giving our customers the ability to help us do it,” Amazon said in statement.
Drivers are now dealing with a surge in delivery due to the holiday shopping season.
Earlier this year, Amazon said that it will be using more than 275,000 delivery service partners and hundreds of thousands of Amazon Flex drivers, who use their own vehicles and are paid as independent contractors, to deliver items during the holiday season.
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The company said it is holding the promotion and the launch of the new thank you feature to mark the upcoming achievement of 15 billion packages delivered.
The news comes the same week that Washington D.C. Attorney General Karl Racine announced a lawsuit against Amazon, accusing it of deceiving customers and skimming tips from drivers. The lawsuit comes after a 2021 settlement with the Federal Trade Commission in which Amazon was ordered to pay more than $61 million for allegedly stealing the tips that drivers had been promised.
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There have been several reports throughout the years about poor working conditions for Amazon drivers. At several Amazon locations, union drives were sparked by the reports.
Amazon operates several facilities in Lower Bucks County, including Bensalem Township, Bristol Township, Falls Township, and Middletown Township.
Credit: Tom Sofield/LevittownNow.com
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