Provided by SEPTA:
Due to the impact on customers from the Silverliner V portion of the rail fleet being taken out of service over a structural defect, SEPTA will provide refunds and credits for customers who have purchased Weekly and Monthly Regional Rail TrailPasses.
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The refunds and credits are for customers who purchased Weekly Regional Rail TrailPasses for the week starting Monday, July 4, and those who bought Monthly Regional Rail TrailPasses valid July 1-31.
To receive refunds, customers will have to mail their passes to SEPTA no later than Thursday, July 7.
Envelopes must be post-marked July 7 or earlier. A check will be sent to the address provided by the customer.
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Please note “Silverliner V Pass Refund” on the envelope, place the refund-eligible Regional Rail TrailPass inside and mail it to:
SEPTA
P.O. Box 58609
Philadelphia, PA 19102-8849
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For customers who want to continue using their TrailPass this week and for July, SEPTA will offer a credit on a future purchase. The credits can be redeemed on any pass purchase made through Monday, Oct. 10. These are the credits SEPTA is making available for TrailPass holders:
Weekly Regional Rail TrailPass Credits (passes valid the week that began Monday, July 4):
- Zone 1, 2 and Cross-County Weekly TrailPasses: $5 credit
- Zone 3 and Anywhere Weekly TrailPasses: $10 credit
Monthly Regional Rail TrailPass Credits (passes valid July 1-31):
- Zone 1 and Cross-County: $20
- Zone 2: $25
- Zone 3: $30
- Anywhere: $35
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For more information, visit http://www.septa.org.
