U.S. Postal Service letter carriers aren’t afraid to hold your mail until snow and ice are cleared.
โNo one wants to inconvenience the customer,โ Philadelphia District Manager Chu Falling Star said. โHowever, we must ensure the safety of our employees.โ
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Letter carriers are sent into the field after snow events with instructions to use good judgement, but to hold mail to addresses where ice and snow are not cleared.
The Postal Service is asking customers to help keep their letter carrier safe this winter through the following actions:
- Clear enough snow from curbside boxes to allow mail trucks to approach the box, deliver the mail and to drive away from the box without danger of the need for backing.
- Walkways should be cleared of snow and ice and allow enough traction to avoid slips, trips or falls.
- Steps should also be kept clear of ice and snow and in good repair so as not to cause injury to the letter carriers or others who visit the customerโs home.
- Overhangs should be clear and free of snow and ice to avoid injury.
Falling Star said letter carriers appreciate the public’s help in providing “timely delivery of your mail.โ


